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Privacy Policy

The Sandusky/Erie County Visitors & Convention Bureau and Ottawa County Visitors Bureau, doing business as the Lake Erie Shores & Islands is committed to protecting your online privacy when visiting any website operated by us. We do not collect and keep any personal information from you unless you volunteer it and you are 18 years of age or older. Please review the information below to familiarize yourself with our policy on website privacy.

The Lake Erie Shores & Islands does not require anyone to share any personal information about themselves in order to enjoy our website. That means you can visit our site without any need to register with us. However, our site contains special sections and privileges for those that register. We do not collect any personal information from you unless it is voluntarily provided, for instance when registering for sweepstakes, completing our online surveys, email forms, etc. The personal information we ask for is usually first and last name, mailing address, phone number and an email address. See below for how we use this information.

We do not collect personal information online from children under 18.

The Lake Erie Shores & Islands might collect some information from your child under 18 without your consent, but only in the following special cases: If a child under 18 sends a request to us, we keep their email address in order to respond to them.

You can ask us to delete your child's information at any time. However, if you ask us to delete your child's information, we may have to ask your child not to participate in our activities.

We use the personal information we collect for the purposes indicated at the time you provide such information. For instance, if you register in a sweepstakes, we will use the registration information to notify sweepstakes winners, or if you use one of our email forms, we will use the registration information to send you a response. Occasionally, and only with consent at the time we ask for information, we will also email or mail you to provide information on upcoming Lake Erie Shores & Islands events and promotions. If you want to stop receiving such updates and product information from the Lake Erie Shores & Islands or our affiliates at any time, just respond to our email by clicking on Remove and supplying your email address.

In special circumstances, the Lake Erie Shores & Islands may give other companies access to our information database, but only if necessary to allow them to provide database or server maintenance or security or other similar services to Lake Erie Shores & Islands. If Lake Erie Shores & Islands believes that anyone's behavior on our sites may damage us or our site or anyone else, we may disclose the relevant personal information in order to prevent this harm. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we believe that the disclosure is required by law.

A "cookie" is a small file that we may save on your computers’ hard-drive which contains non-personal information. Cookies help to give you faster access to pages you have already visited; they allow you to personalize your pages; and they help you to participate in some activities or events on the site. If you leave the site and then return, cookies will tell us what things you have already collected so that you do not have to start all over again. We also use cookies to help us figure out how many people visit our sites, which of our Web pages they stop at and how long they stay there. This information helps us figure out which of our web features are successful and what sites might need improvement. For administrative purposes, we may collect IP addresses, which is the automatic number assigned to your computer when you surf the Web. The IP address allows us to count total number of page-views or "hits" on our sites. However, your IP address and cookie is not connected to any personally identifiable or online contact information like a name and address, so you and your family remain anonymous.

We want you and your family to have fun surfing our site and urge you and your family to follow common sense whenever disclosing personal information - on this site or anywhere on the Internet.

Thanks for reading our online privacy policy. We hope you have a better understanding of the many activities offered on our website and the ways in which we really are committed to safeguarding online privacy. Remember, we may change our policy from time to time to conform to changing legal requirements or to better protect your information.